Cozie Homes manages short-term rental properties across Far North Queensland, including Cairns City, the Northern Beaches, Port Douglas, and the Atherton Tablelands. Our local presence allows us to provide hands-on management and consistent standards across all properties.

Our standard management fee is 20% (excluding GST) of NET booking revenue, calculated after platform and credit card fees. A standard check out cleaning fee is charged directly to the guest. This fee includes all standard services. Non-standard costs or additional services are discussed and approved with the owner in advance.

Our management service covers all aspects of short-term rental hosting, from onboarding and listing setup to guest experience, property care, and performance management. A full overview of what is included can be found on our Services page. All standard services are included within our management commission.

At the end of each month, we prepare a clear statement showing your bookings, income, and any deductions. Payments are then released to owners by the 7th of the following month. Management fees and property expenses are deducted before payment. Owners can view calendars and manage personal stays at any time through our interactive Property Management Software.

Cozie Homes provides and restocks essential household items such as toiletries, kitchen basics, and cleaning supplies as part of our standard management service. There is no additional charge to the owner for these consumables.

Yes. Owners can block out dates for personal use at any time via our interactive Property Management Software, provided reasonable notice is given and existing bookings are respected. Managing personal stays through the system helps avoid conflicts and keeps calendars accurate across all booking platforms.